Frequently Asked Questions
Everything you need to know about shopping with The New Yorker.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping fees and delivery times vary by region and will be calculated at checkout.
Are your products ethically sourced?
Quality and integrity are our priorities. We work closely with our manufacturers to ensure all products meet high standards of craftsmanship and ethical production practices.